To make an appointment please call (828) 837-7513 or Toll Free (888) 837-7513.
If you are visiting us for the first time, please arrive 15
minutes before your scheduled appointment to allow time for registration.

Please make appointments so my staff can schedule the time needed for your concerns.
If canceling an appointment, please allow 24 hours notice. Canceling without
appropriate notice would cause other patients to be denied an appointment when they
might otherwise be seen. Your cooperation and consideration in these matters would
be appreciated.

We make every effort to schedule your appointment within 10 days. If you have an
emergency, we will try to see you that day, if you call in the morning.

There are occasions when emergencies or other unforeseen circumstances will interfere
with our office appointment schedule. Our staff will make every effort to notify you , if any
significant delays are anticipated.

Please bring the following to your appointment:

· Medical insurance card(s)

· All of the prescriptions and/or over-the-counter medications you are currently taking in
their original containers

· Your completed registration forms.

· Relevant medical records

· Any films or lab results pertinent to your condition

Office Hours

Our normal office hours are:
Murphy: 8:00am-12:00pm and 1:00pm-5:00pm Monday – Friday
Blairsville: 9:00am-12:00pm and 1:00-3:30pm Thursdays Only
Hiawassee: 9:00am-11:30am every other Friday

Our office telephones are very busy and you will occasionally be asked to hold for a brief
period. Please be patient with us. We receive many calls during the day and it is unfair
to the patients who have scheduled appointments to continually interrupt me for
telephone calls. Therefore, the receptionist will usually take a message and your call will
be returned at the end of the day. Please inform the receptionist if your problem is
urgent and she will let me know.

Please inform her :
· What the symptoms are
· The severity of the condition
· How long you have had the symptoms
· The course the condition seems to be taking

If you have an emergency situation during office hours, please call first, so you can
receive as prompt treatment.

Please do not leave a message on our voice mail in an emergency situation.

After regular office hours, for an emergency situation, please go to the Emergency Room
at either Murphy Medical Center or Union General Hospital and provide them my name to
ask for advice and any needed assistance.

All routine prescriptions and authorizations for renewal should be requested during your
office visit. If you run out of a medication, please call the pharmacy and the pharmacist
will call our office for an approval on the refill. We normally will only refill a weeks
medication to allow you to schedule your office appointment. You cannot have
medication refills for a condition not currently being treated. Normally, antibiotics are not
a refillable prescription .

Due to the significant number of insurance companies requiring pre-authorization for
prescriptions, we cannot make telephone calls, accomplish insurance forms, or
otherwise assist with your prescription. Please inform us of the type of insurance plan
you have.

Payment for all services is due at the time services are rendered. However our office will submit a claim for you to any insurance carrier with whom Dr. Ziyad Mugharbil contracts.

Any fees not paid by the insurance carrier are the patient’s responsibility.

Dr Ziyad Mugharbil accepts most major insurance plans. including employer-based plans, Federal Health Insurance Marketplace plans as well as traditional Medicare and Medicare Advantage plans.

Please feel free to contact our office if you don’t see your insurance on this list below. We are currently working with other insurance plans for participation.

All new patients are required to read and sign our Polcies and Payment policy that explains our billing practices. Patients without insurance are required to pay their fees at the time services are rendered. If payment plan is needed, a financial hardship form will be accepted to determine payment.

DR MUGHARBIL PATIENT PRICING ESTIMATE REQUEST:

Are you looking for the cost of a procedure?  At Dr. Ziyad Mugharbil’s office, we believe it is important for the patients to be able to make informed decisions about their healthcare. Through our billing office, we are able to offer our patients pricing estimates and insurance benefit education.

Questions regarding your coverage and benfits should be directed to your employer or insurance company.

If you have any questions or need assistance, please call Cary Couto, Business Manager at (828) 837-7513.